2. Information Collected or Received
3. How and why TRANG FITNESS uses your Personal Information
4. Communication from TRANG FITNESS
5. Sharing your Information
6. TRANG FITNESS Retention Policies
8. Staying in Control - Your Rights
2. INFORMATION COLLECTED OR RECEIVED
TRANG FITNESS collects personal information from Club users, Staff and Suppliers/Sub-contractors to run their business and provide you with their services. This personal information may include the following: name, date of birth, email address, contact number, company name, bank details and credit card details.
TRANG FITNESS also collect the following information:
The term "sensitive information" in this context refers to information related to your racial or ethnic origin, political opinions, religion or other beliefs and health Whilst we do not generally collect sensitive information unless it is volunteered by you, we do have a legal requirement to collect health data for the purpose of recording your self-assessment declaring readiness for physical exercise.
Photographs and Identification
When visiting the TRANG FITNESS website (www.trang-fitness.co.uk) your personal information may be collected, stored and used such as traffic data, location data, web logs, communication data and resources that you access, as well as other personal information detailed above. If you connect to TRANG FITNESS using an external third-party application, such as Facebook and Instagram these websites will have their own privacy statement which we suggest that you read before giving them your personal information. Connecting to TRANG FITNESS via a third-party application or service is optional and at your own discretion.
TRANG FITNESS will only collect the relevant information required for the purposes of processing and will not use this information for any other purpose without obtaining consent.
3. HOW AND WHY TRANG FITNESS USE YOUR PERSONAL INFORMATION
The information in the above, section 2, may be used for the following purposes:
- To carry out TRANG FITNESS’s obligations arising from any contractual agreement;
- To provide you with the information on products or services you request;
- To process payments and maintain accounts and records;
- To prevent crime, fraud and aid in the prosecution of offenders;
- To improve the TRANG FITNESS platform;
- To prevent or detect abuses of the TRANG FITNESS website;
- To create business performance statistics and analysis;
- To enable third parties to carry out technical, logistical, research or other functions on behalf of TRANG FITNESS;
- To send you newsletters and promotions, prize draws, and competitions;
- To conduct surveys and request feedback;
- To collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using "cookies";
- To read and respond to comments made regarding TRANG FITNESS services.
4. COMMUNICATION FROM TRANG FITNESS
On occasion, TRANG FITNESS may need to contact you. Primarily, these messages are delivered by email, text or phone, and every individual’s record is required to keep a valid email address and contact number on file to receive these messages.
In response to enquiries and when communicating with Clients, TRANG FITNESS believeS that the content is relevant, valuable, interesting and beneficial to you. We also believe that you would reasonably expect to receive the type of content that is sent to you as part of your relationship with us. Therefore, our current assessment is that the communication you receive is covered by the lawful basis for processing of ‘Legitimate Interest’ under recital 47 within the GPDR. For all communication sent under the basis of legitimate interest, opt-out options are provided and detailed later within this section.
For all communication where consent is the only legal basis, preferences will be collected in advance.
TRANG FITNESS recognise that you value having control over your own information, so we gives you the choice of editing your communication preferences if you disagree with the above. You may email firstname.lastname@example.org with your request.
5. SHARING YOUR INFORMATION
6. TRANG FITNESS RETENTION POLICIES
TRANG FITNESS has set company retention policies in place and these timescales are set in accordance with any applicable legislation and/or for any agreed legitimate reasons. Where none exists, then we will keep your information for the duration of any Contract that you have entered into with us, and then for a period of 7 years after, at which time all the personal information will be pseudonymised.
After that 7 years duration, we will retain and use your pseudonymised information for the purpose of business statistics and analysis. We can retract this pseudonymisation to the extent necessary to comply with any legal obligations or to resolve disputes
7. STAYING IN CONTROL - YOUR RIGHTS
We understand the importance of data subjects remaining in control of their personal data. We acknowledge the following rights you have under the GDPR, what they mean and how you can exercise them.
The Right to be Informed
The Right of Access
You have the right to access information that we hold about you. WE will be happy to provide you with copies of the information you request, please email email@example.com.
The Right to Rectification, Restrict Processing, Erasure, and to Object
You can ask TRANG FITNESS at any time to change, amend or pseudonymise the information that we hold about you or restrict ways in which your data may be processed. To pseudonymise the information, or object/request restriction of processing then please email firstname.lastname@example.org
Right to Data Portability
You have the right to request that your personal data is transferred by TRANG FITNESS to another organisation (this is called “data portability”). Please contact us at email@example.com with the details of what you would like for us to do and we will endeavour to comply with your request. It may not be technically feasible, but we will work with you to try and find a possible solution.
Right to Prevent Automated Decision Making
You have a right to ask TRANG FITNESS to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you so please email any concerns or queries to firstname.lastname@example.org
If you have any questions, comments or concerns about data privacy at TRANG FITNESS please e-mail thorough a description to email@example.com and TRANG FITNESS will endeavour to resolve the issue for you.